Knowing how and when to say no is actually good for your health and sanity.
We all have limits to our time, energy and interests. To be, and to stay focus is learning to say “No”.
Learn to say no to toxic clients
Learn to say “No” to stressful clients, the ones that are more trouble than they are worth, the ones that do not pay on time. Unless necessary for your peace of mind to discontinue the relationship altogether, just make sure to limit your commitments with them to the bare minimum. Keep the lines of communication open, however, just make sure to set boundaries on what you will and will not accept. Clearly state your company policy upfront. This will reinforce, not jeopardize your relationship.
Learn to say no to people asking for freebies
When asked for a discount, a freebie or a special deal, think twice before acknowledging. If you feel compelled to give a discount, do so because you can afford it or because you really want the business. Nevertheless, always ask for something in return, either a new client referral, a larger order or a long-term contract. Make it a winning situation.
Learn to say “No” to late payments
Make sure your payment terms are clearly laid and enforce them.
Learn to say “No” to petty jobs
Beware of the client who asks you to “just do this one little thing” without offering to pay for it. If the request is something easy to be done and do not take too much of your time, you may choose to go ahead and do it. Preferably and even better, even if it feels awkward to do so, offer a price for the extra work.
Saying “No” does not come easy. However, once you learn this skill and if you learn to do it nicely, your clients will respect your professionalism and you will enjoy a higher income.
Original article first appeared on Bunkumless.com
Owner of Bunkumless.com and King Global Earth and Environmental Sciences Corporation, JMD, a former attorney, is a Columnist for The Futurist Daily News and editor of the Social and Political Blog JMDlive.com Follow JMD @ jmdlive