Facing the Covid-19 Business Disruption

JMD Systemics is here to help you

With the rise of the Covid-19 pandemic, not to mention natural disasters such as tornadoes, floods, earthquakes, and hurricanes, business continuity management has quickly come to the forefront as more and more enterprises are being forced to invoke their disaster recovery plans.

If concerns for business survival, damaged reputation, and eroding investor confidence are not enough to convince you it is time to get on the bandwagon, then how about the growing pressure from government regulations?

JMD Systemics, a division of King Global Earth and Environmental Sciences Corporation, offers you seven concrete steps they can take to ensure that your business or corporation is amply prepared to face any disruption ahead.

Step 1: Be proactive rather than reactive.

Being proactive rather than reactive is always cheaper in the long run. Work through the possible disaster scenarios ahead of time so that you have an idea of what might happen to your business or company operations and what steps you will need to take to counteract the disruption.

You are going to spend a lot less money when the real disaster hits because you will have all your ducks in a row. Think about implementing an enterprise-wide virus prevention package now. This will be less expensive than either trying to restore your operations or trying to rebuild your business later on.

Step 2: Make your business continuity plan part of your change management culture.

Do not leave your plan gathering dust on the back shelf. It needs to be a living document to remain viable. If business models change or business processes undergo reengineering or key emergency contacts no longer work for the organization, your plan needs to be updated.

Business continuity management needs to become part of your corporate culture, part of your change management process.

When changes occur, every employee needs to automatically ask themselves how it changes their part of the business continuity plan. With greater emphasis on regulatory compliance, it is not enough to have a plan and policies in place. You have to demonstrate that they are workable.

Step 3: Aim for the quickest recovery you can afford.

When disaster strikes your company, your competitors will jump at the chance to fill the void. A strong business continuity plan will ensure that you do not lose market share in the event of a disruption. Especially if yours is a Web-based operation, you need to get up and running again as fast as possible.

Business impact analysis is one of the key components for determining if your business continuity plan is workable. Look closely at your recovery procedures and see how long it will really take you to get back up and running following a disruption.

Step 4: Routinely test your plan to keep it current.

Test, test and test. The tests you do today may be critical to your business or company’s survival. It is all part of making sure that your plan stays current. Those tests can be as simple as asking yourself a few well-pointed questions:

  • Is our crisis management procedures manual readily accessible to all employees?

  • Have we looked at it lately to make sure that the contact-in-case-of-emergency phone list is current?

  • Do we know when to call in local authorities and who has the authority to make that decision?

  • How well do we control vendor and visitor access to our business place(s)?

  • Are our security procedures reflect what we really expect our employees to do in an emergency?

Step 5: Tailor your business continuity investments to likely threats and key priorities.

It is all about balancing protection against costs and survival. Recent events have made us think of Covid-19 as our foremost threat, but there are many other threats that are far more commonplace: employee or non-employee workplace violence, labor actions and disputes, cyberattacks (including computer viruses and denial of service), hoaxes, and industrial espionage. Your plan needs to focus on those issues most likely to cause disruption.

While employees are considered a business or company’s greatest asset, they can also be its biggest threat. Eighty percent of business disruptions are caused by employees, whether maliciously or accidentally.

It could be deliberate sabotage, such as e-mailing a competitor your vendor list. Or it could be simple carelessness in leaving confidential company information at the shared printer for anyone to see. It is important to instill awareness into employees as to how their actions can impact and disrupt normal operations.

Physical plant security is another issue to consider. Does the physical security plan include instructions for contacting local fire, police, and rescue authorities? Do employees know where to report for work in case their usual facility is unavailable? Do you have technology in place to allow them to work from home? Can another facility provide space and resources in the event of a disaster at either one location or your main business place?

It is important to realize that it is neither possible nor cost effective to try to protect everything. You need to examine your operations and determine what you really need to survive. Can you fall back to data that is more than a week old? Or is it vital that certain information be backed up every two hours? How many employees need to be trained in redundant skills should another facility or department be put out of commission? How vulnerable to drastic workforce reductions are you?

Step 6: Check that all your plan components sync with each other.

To effectively respond to a business disruption, your business continuity plan needs to incorporate all the components required for your successful recovery: your data, your workforce, your facilities, your networks, even your vendors and suppliers. You must have procedures in place to ensure that events occur in the right sequence to get you back up and running as promptly as possible. It is a delicate balance, but a crucial one.

It does not help to have backup data with nowhere to restore it, or have a place to restore it but no way to connect to it. Closely examine your recovery procedures to guarantee that all the elements of the plan truly work in sync with each other.

Remember that your vendors and business partners are integral participants in your business continuity plan too. There is a growing trend among enterprises to insist that vendors demonstrate the viability of their own business continuity plans as a contingency of doing business with them.

Public reaction can sometimes make or break your recovery, too. If you have employees speaking to the media about a disaster, make sure they are trained in media relations. Otherwise, they may inadvertently say something that could create a competitive disadvantage, erode customer confidence, or place the company in a compromising situation.

Step 7: Be cognizant of how regional disasters can dictate priorities.

Let’s face it: In case of a flood, hurricane, or other regional disaster, getting a factory or a retail store up and running is going to take a back seat to hospitals, police, fire stations, and other facilities focused on citizen safety and security. Know your local emergency response organization and what actions they are likely to take during a response so that you can plan accordingly.

When building your contingency plan, think about alternate locations that can pick up the workload outside the affected region. Do not put your disaster recovery solution too close to your main operation. And make sure the alternate location is on a different power grid from the disaster site.

When looking at business continuity, do not think of it as a plan that you review once a year. Business continuity management needs to become ingrained in your corporate culture. It is amazing how little it costs to change the corporate mindset and how big the potential payoff can be in the case of preparedness for disaster.

Do not to spend more money than you really need to. Weigh protection costs against your company’s ability to survive the disaster or business disruption. Do not feel you have to protect everything. And rehearse the plan on a regular basis.

While the goal of a business continuity plan is to get you back up and running as quickly as possible, your vigilance and diligence before the fact may even help you prevent some disasters and business disruptions from ever occurring.

Be vigilant and remember:

JMD Systemics is here to help you

Michel Ouellette JMD, ll.l., ll.m.

JMD Systemics,

A division of King Global earth and Environmental Sciences Corporation

Do not hesitate to contact us to benefit from our 30 minutes “FREE” Initial Virtual Consultation.

Skype @ jmdlive
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The COVID-19 Implications for Your Business

JMD Systemics is here to help you

The coronavirus outbreak is first and foremost a human tragedy, affecting hundreds of thousands of people. It is also having a growing impact on the global economy. This article is intended to provide business leaders with a perspective on the evolving situation and implications for their companies.

The outbreak is moving quickly, and some of the perspectives in this article may fall rapidly out of date. This article reflects our perspective as of April 1st, 2020. We will update it regularly as the outbreak evolves.

The pandemic continues to expand

Some geographies have a handful of cases, others with early community transmission have a few hundred, and those with uncontrolled, widespread transmission have tens of thousands. Governments have launched unprecedented public-health and economic responses. The situation evolves by the day. Businesses and society can and must take on both spheres of action, right away. Businesses and companies need to think and act across five horizons.

1.- Resolve

Address the immediate challenges that COVID-19 represents to institutions, workforce, customer, technology and business partners.

2.- Resilience

Address near-term cash-management challenges and broader resiliency issues during virus-related shutdowns and economic knock-on effects.

3.- Return

Create detailed plan to return business to scale quickly as COVID-19 situation evolves and knock-on effects become clearer.

4.- Reimagination

Reimagine the next normal: what a discontinuous shift looks like and implications for how institutions should reinvent.

5.- Reform

Be clear about how regulatory and competitive environment in industry may shift.

Collectively, these five stages represent the imperative of our time: the battle against COVID-19 is one that leaders today must win if we are to find an economically and socially viable path to the next normal.

Again, this article reflects our perspective as of April 1st, 2020 and we will update it as the outbreak evolves.

In need of any assistance?

For the duration of the pandemic, we have discount business and corporate prices.

JMD Systemics is here to help you

Michel Ouellette JMD, ll.l., ll.m.

JMD Systemics,

A division of King Global earth and Environmental Sciences Corporation

Do not hesitate to contact us to benefit from our 30 minutes “FREE” Initial Virtual Consultation.

Skype @ jmdlive
Create a Skype Account or Log In

Conducting A Profitable Business During The Covid-19 Pandemic

Hello Everyone,

Hopefully, you and your business are not affected by the Coronavirus and there is no need for you to read that posting. But, maybe do you know someone or a business that is and desperately looking for assistance.

As you most certainly being aware of, the Coronavirus has now hit every continent except Antarctica. As the Covid-19 virus spreads, the risk of a local, national and global recession increases and many analysts are further downgrading their forecasts for the Global Economy.

The outbreak is taking a growing toll on every business and, believe me, “The Worst Is Yet to Come”.

As the founder and owner of JMD Systemics, a division of King Global Earth and Environmental Sciences Corporation, I can most certainly help you minimize the effects of the Coronavirus Pandemic on your business.

Free of charge, here are Three Steps To Take Now To Prepare for The Covid-19 Possible Disruption Of Your Business and Seven Solutions To Help Your Business Navigate the Covid-19 Economic Uncertainty.

You want to know more!

For immediate assistance or to see how I can further help you minimize the disruptive effects of Covid-19 on your business, do not hesitate to contact me via Skype for an initial “FREE” Consultation.

Furthermore, do not hesitate to forward this email to anyone you know that may be experiencing difficulties and is desperately looking for help.

Above everything else: BE SAFE!

Book Your 30 Minutes Covid-19 “FREE” Online Situation Assessment Now

Tous nos services sont également disponibles en français.

Michel Ouellette JMD, ll.l., ll.m.

JMD Systemics,

A division of King Global earth and Environmental Sciences Corporation

Skype @ jmdlive
Create a Skype Account or Log In

Seven Solutions to Help Your Business Navigate COVID-19, Economic Uncertainty

Seven simple steps to protect your cash flow and working capital in challenging times

The COVID-19 virus is just the latest example of how quickly disruption to your business can happen. The current market upheaval in response is a strong reminder of why it is important to be prepared for economic uncertainty.

Regardless of how well your company is positioned to adjust financially in the days ahead, there are steps you can take even now to make sure you are better prepared to navigate the uncertainty of tomorrow—whatever it may hold.

Below are a few options for your business to consider quickly:

1. Make sure you have trusted backup support

Most banks like Umpqua are well prepared from a planning standpoint to keep your business going when major disruption occurs. The question for many businesses is whether they have planned thoroughly enough on their end. If the employee in charge of critical banking transactions is out sick or quarantined, for example, does someone else have system access and authorization to conduct transactions. Given the current volatility of public health, now is the time to make sure there is backup for key employees and that those with essential functions have reinforcements to keep your business going.

2. Prioritize fraud prevention solutions

Criminals thrive on exploiting crisis situations, which leads to an increase exposure to fraud and cyber theft. There are basic steps you can take to protect your business during this time. Ensuring dual authorization on all online banking transactions such as wires banking transactions, as well as exercising vigilance around all urgent email requests for funds disbursement (“phishing”) are good first steps. “Positive Pay” is also a low-cost solution that that helps prevent check fraud.

3. Make payments with your commercial card

Commercial cards can do much more than cover employee travel and entertainment expense. They can be very useful when supply chains are disrupted. That is because using commercial cards in lieu of checks to pay bills creates a time buffer on payments—at least 30-45 days, reducing pressure on your cash flow. Setting up a card program with your bank can happen quickly if you do not currently have one. If payments are being stretched, now is a good time to do it.

4. Move to integrated payments

One way to both maximize and protect working capital during this time is to move to integrated payments and fully automate the receipt and processing of invoices. All your various payable methods can be integrated into a single payment file for the bank to process. Integrated payments will not only save you time and money, it will reduce the risk of human error and fraud.

5. Remove checks from the payments process as much as possible with online payments

With online payments, your clients will be able to issue payments from anywhere, ensuring you are paid on time in the event of further disruption. You can also issue payroll for your employees electronically, which will help keep your business running smoothly.

6. Diversify supply chains as quickly, but smartly, as possible

COVID-19 is adding to the pressure on supply chains, especially those dependent on offshore suppliers of goods and services. The disruption is delaying the delivery and payment of goods and services, which is impacting cash flow. If your company has too much offshore exposure, it is as critical as ever that you find alternate markets to limit risk. A good commercial bank with international expertise can help you access these new markets quickly and finance them cost-effectively.

7. Consider fixing more of your floating rate debt

We are in an environment where swapping floating debt for a fixed rate could make sense. Interest rates are at historic lows and trending downward as a result of the virus. As rates fall, the cost of financing falls with them. Locking in a low fixed rate for new or refinanced loans may provide near-term savings and long-term stability of financing costs. A sophisticated commercial bank should be able to help identify and implement the optimal financing solution.

These financial options are a good starting point for a conversation with your bank. Today it is COVID-19. Tomorrow it will be another challenge to navigate. In an uncertain economy, now is always the right the time to prepare for your company’s future.

One Last Word

While it is spreading all around the globe, let’s hope Covid-19 will be behind us soon.

In the meantime, it is critical to take steps to prepare as best we can. At very minimum, take time to think through “what-if scenarios” and develop basic strategies to help you respond and JMD Systemics, a division of King Global Earth and Environmental Sciences Corporation can help you to do so.

Last but not least, take all necessary steps to protect yourself and your staff while you help others. Stay safe!

In need of assistance?

Let’s see if I can help you:

Our virtual Business Services: https://www.jmdsystemics.com/services

Book your 30 minutes online “FREE” Covid-19 Outbreak Business Assistance Request Now:

https://bookme.name/JMDlive

Tous nos services sont également disponibles en français.

Michel Ouellette JMD, ll.l., ll.m.

JMD Systemics,

A division of King Global earth and Environmental Sciences Corporation

Covid-19: Three Steps To Take Now To Prepare For The Possible Disruption To Your Business

We will we see a full-scale outbreak of the coronavirus across the Globe. Is your business ready to face the outbreak?

Bombarded with information about Covid-19?

Probably.

I do not want to add to the information overload, but here a few points left to address. I promise I will be brief!

No doubt about it, we will we see a full-scale outbreak of the coronavirus across the Globe. No doubt, people are afraid. And fear is a mighty force!

Left unchecked, it can lead to mass hysteria.

Over the past few days and weeks, we have seen people hoard anything from toilet paper to protective equipment to food. There have been attacks on Asian Americans, blaming them for the virus. And there is been an abundance of conspiracy theories making the rounds. While it is ok to be afraid, it is not ok to hurt others or hoard items needed by health care workers to fight this full-blown outbreak of the Covid-19 virus.

Let’s be smart! Let’s take reasonable precautions, but let’s not panic, because panic is not going to help any of us!

No Crystal Ball

It would be nice to have one but, unfortunately, no one has a crystal ball to tell what is really waiting us around the corner.

Regardless of what may or may not happen, it is reasonable to expect some degree of disruption to life and business. And it is best to be prepared. Thankfully, viral outbreaks like the current one, do not happen often. Yet they still result in disruption to day-to-day life and business.

Ideally, you would have a disaster plan in place, outlining how you would respond in case of disaster and the steps you would take to get your business or business back on its feet.

Do you have a disaster plan for your business?

Congratulations if you do.

But if you do not, now is the time to develop a plan, no matter how basic or rudimentary. Take time to think about what you would do in case your business slowed down or needed to shut down for some time?

  • How would you respond?

  • How would you communicate with employees and customers?

  • Could you and your business survive the disruption?

  • What would do to get your business back on its feet?

Three Steps to Prepare

While some disasters, natural or human-made, may cause temporary business disruptions, others could result in prolonged closures, or lead to temporary or permanent relocation of the business. Since we do not know what to expect with the Covid-19 crisis, here are 3 simple steps to take now to get prepared for what may or may not come to pass.

1.- Communication

If you have employees, it is time to talk.

What are your protocols for getting in touch with them? Will you call, email, text, or use social media to communicate with them? Decide on one primary and one backup channel to use in case of a disruption or a full shutdown of your business.

Get in touch with your customers.

What is your protocol for getting in touch with customers in case the virus should impact your business? Will you call every single customer, post relevant information to your website or social media? How will you keep your customers up to date? Are you prepared to see customers via Skype or Zoom or any other similar communication channel in case you will not be able to see them in your office or business place? No matter the channel, have a process in place to keep your website and social media pages current with up to date business information.

2.- Financial Survival

In the event your province, state or city should be affected by the virus, chances are your business will be too. There may be fewer customers coming through your doors, resulting in a loss in revenue and a temporary decrease in cash flow for your business. Additionally, there could be disruption leading to delays with your billing company; there might also be delays in reimbursements.

How robust is the financial position of your business? Would you be able to ride out the storm? Do you have the cash reserves to help you bridge a temporary drop or loss in cash flow? If you have limited or no cash reserves, consider establishing a line of credit. Use it to help you stay afloat until things get back to normal.

While there is insurance coverage to help recover from all types of disasters, both for loss of income and property, there is not much when it comes to situations like Covid-19. Additionally, most small business owners do not carry business interruption insurance, and chances are this type of interruption would not be covered.

Since some disruption to your business is likely to occur, take steps to prepare by securing funds to survive a cash flow crunch.

3.- The Supply Chain

One of the problems with the outbreak is the disruption it causes to the global supply chain. As a result, we have seen wild fluctuations in stock prices and lowered earnings projections across the board.

So, what is a supply chain, and why should you care?

A supply chain is a network or chain between a company and its suppliers of parts to produce the finished product sold to customers. A supply chain may be comprised of local, national, and international suppliers.

As you can imagine, most products contain numerous parts that could come from anywhere. Parts or ingredients may come from within the US or Canada, or they may be sourced from China, Korea, India, or Europe, amongst others.

Regardless of where a part originates, as the Covid-19 virus is making its way across the globe we could see more disruptions to production and the workforce.

And here is how it might affect your business.

You may not be able to take delivery on day-to-day, or specialty business supplies, potentially for an extended time. That is why it is prudent to take steps now.

Take stock of the supplies you need now and over the next weeks to months. Talk to your suppliers. Place your orders allowing for extra delivery times due to possible delays. Find alternate suppliers if need be. Network with your colleagues and see if you can help each other through any disruptions in supply.

One Last Word

While it is spreading all around the globe, let’s hope Covid-19 will be behind us soon.

In the meantime, it is critical to take steps to prepare as best we can. At very minimum, take time to think through “what-if scenarios” and develop basic strategies to help you respond and JMD Systemics, a division of King Global Earth and Environmental Sciences Corporationcan help you to do so.

Last but not least, take all necessary steps to protect yourself and your staff while you help others. Stay safe!

In need of assistance?

Let’s see if I can help you:

Our virtual Business Services: https://www.jmdsystemics.com/services

Book your 30 minutes online “FREE” Covid-19 Outbreak Business Assistance Request Now:

https://bookme.name/JMDlive

Tous nos services sont également disponibles en français.

Michel Ouellette JMD, ll.l., ll.m.

JMD Systemics,

A division of King Global earth and Environmental Sciences Corporation

Tracking the Effect of the CoronaVirus

JMD Systemics

A division of King Global Earth and Environmental Sciences Corporation

JMD Systemics, here to help

The coronavirus is changing how we live our daily lives. Taking a look at how the global pandemic has affected various aspects of life in the World reveals the unique nature of this crisis.

If you need us, we are here.

The continued spread of Coronavirus (COVID-19) in Canada and around the world has understandably raised concerns for you and your families. At JMD Systemics, the well-being of our valued customers is of the deepest concern to us. We want you to know that your safety will remain our top priority as this situation continues to evolve.

JMD Systemics is taking important steps to help you stay protected.

At JMD Systemics, we continue to monitor the evolution of the situation closely and are following the latest guidance from local, provincial and federal health authorities, including the Public Health Agency of Canada, to ensure that our practices are aligned with the latest recommendations.

Do not hesitate: connect with us.

We are prepared to do everything we can to ensure your business experience continues uninterrupted. Should you be impacted by COVID-19 and need assistance, or if you have questions or concerns about your business account or products, do not hesitate to contact us.

We understand this is an uncertain time for everyone and we are here to continue to support you, whatever your needs may be.

Sincerely,

Michel Ouellette JMD, ll.l., ll.m.

JMD Systemics,

A division of King Global earth and Environmental Sciences Corporation