The Birth of a Pandemic: Inside the first months of the coronavirus outbreak

JMD Systemics Advice and Guidance for Small Businesses

The Huanan seafood wholesale market in central Wuhan is that kind of place where people often caught colds.Vendors start setting up their displays as early as 03:00 a.m., cleaning and preparing produces for the customers that will soon be there early morning.

The sprawling market of more than twenty streets spanned two sides of a main road in an upscale neighbourhood of the commercial district of Hankou. Racks of meat are hung on hooks or dropped out on plastic mats. Workers walk around selling everything from live poultry to seafood and cooking ingredients. It is a crowded but clean market.

In mid-December 2019, when one of the workers felt unwell, he thought little of it. He stayed home to rest but after losing over ten pounds in just a few days, he decided to go to a general hospital for a basic check-up. From there, on December 19, he was sent and admitted in an hospital specializing in the treatment of infectious diseases.

This worker could not have known then that he was among the first cases of a new, highly contagious coronavirus that would soon kill more than 2,500 people in his city and engulf the world.

He thought he had a cold.

In early November and December 2019, the number of coronavirus infections began cropping up in Wuhan and, it is only in late January 2020 that the Chinese authorities informed the public that the virus could pass between humans.

Human-to-human transmission

By the end of December 2019, word had gotten out in Wuhan about a mystery illness.

On December 30, internet users circulated screenshots of a WeChat conversation, in which a doctor at Wuhan Red Cross hospital, warned his colleagues of confirmed cases of a contagious coronavirus at another hospital. “Wash your hands! Face masks! Gloves!” the doctor wrote.

That same day, on December 30, an ophthalmologist at Wuhan Central Hospital told a WeChat group that seven people at his hospital had contracted what he believed to be SARS, the outbreak that killed more than six hundred people in mainland China and Hong Kong in 2002-03.

Also on December 30 , an “urgent notice” from the Wuhan Health Commission warning of “successive cases of unknown pneumonia” was leaked and posted online. The statement ordered hospitals to “strengthen responsible leadership” and ensure that no one “disclose information to the public without authorisation.”

Under growing pressure, on December 31, the Wuhan Health Commission, in its first official notice about the virus, said that researchers were investigating twenty-seven cases of viral pneumonia.

There is “no obvious evidence of human-to-human transmission,” the statement said, describing the outbreak as linked to the seafood market and assuring the public that all patients had been quarantined and their contacts placed under observation. “The disease is preventable and controllable,” it added.

A day later, on January 1, the Huanan seafood market was closed and Wuhan’s Public Security bureau announced that eight people had been “punished” for spreading rumours.

Authorities also tasked hospitals to screen for pneumonia cases linked to the market and it wasn’t until January 20 that vendors in the market were asked to submit to temperature checks and blood tests.

Things are getting out of control

Across the Yangtze River, some 6 kilometres away, people who had never been to the market were falling sick and things went rapidly out of control. By the time officials revealed the infectiousness of the virus, hospitals in Wuhan were already overwhelmed and the numbers increased after the announcement.

On January 23, in Wuhan, a city of 11 million people was placed under lockdown.

Surrounding areas followed, putting a total of more than 50 million people under de-facto home quarantine and by February 19, in the death toll from the virus had passed 2,000.

The rest is history.

Today, while China and Wuhan are coming back to life, most countries of the world are fighting a global pandemic that may have easily been avoided. In the western word, people are dying by the hundreds of thousands and the Global Economy is crashing down.

Large corporations will most certainly survive but what about the small businesses? What about your own business?

The global dramatic economic slowdown is already disrupting trade flows and creating unemployment that will damage our society at levels that are hard to forecast and grim to contemplate. What does it means for you?

The reality is that we are now facing a Global Economic Recession. The Covid-19 pain will long persist after all social distancing measures and lockdowns end.

Undercapitalized businesses affected by the shutdowns now realize a grim reality: Recovery will not be that easy! In these difficult times, for the duration of the pandemic .

Michel Ouellette, ll.l., ll.m.

Business Growth Strategist

JMD Systemics

Systemic Strategic Planning / Crisis & Reputation Management

Skype: jmdlive


Michel Ouellette / Joseph Michael Dennis, is a former attorney, a Trial Scientist, a Crisis & Reputation Management Expert, a Public Affairs & Corporate Communications Specialist, a Warrior for Common Sense and Free Speech.

For the duration of the Covid-19 pandemic,

JMD Systemics offers you, a 25% discount on all its services.

Benefit from our “FREE” Covid-19 Assistance Introduction Offer

Conducting A Profitable Business During The Covid-19 Pandemic

Hello Everyone,

Hopefully, you and your business are not affected by the Coronavirus and there is no need for you to read that posting. But, maybe do you know someone or a business that is and desperately looking for assistance.

As you most certainly being aware of, the Coronavirus has now hit every continent except Antarctica. As the Covid-19 virus spreads, the risk of a local, national and global recession increases and many analysts are further downgrading their forecasts for the Global Economy.

The outbreak is taking a growing toll on every business and, believe me, “The Worst Is Yet to Come”.

As the founder and owner of JMD Systemics, a division of King Global Earth and Environmental Sciences Corporation, I can most certainly help you minimize the effects of the Coronavirus Pandemic on your business.

Free of charge, here are Three Steps To Take Now To Prepare for The Covid-19 Possible Disruption Of Your Business and Seven Solutions To Help Your Business Navigate the Covid-19 Economic Uncertainty.

You want to know more!

For immediate assistance or to see how I can further help you minimize the disruptive effects of Covid-19 on your business, do not hesitate to contact me via Skype for an initial “FREE” Consultation.

Furthermore, do not hesitate to forward this email to anyone you know that may be experiencing difficulties and is desperately looking for help.

Above everything else: BE SAFE!

Book Your 30 Minutes Covid-19 “FREE” Online Situation Assessment Now

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Michel Ouellette JMD, ll.l., ll.m.

JMD Systemics,

A division of King Global earth and Environmental Sciences Corporation

Skype @ jmdlive
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Managing Your Business Through The Corona Virus Disruption

COVID-19 pandemic: An appropriate course of action

Hello everyone,

At JMD Systemics, a division of King Global Earth and Environmental Sciences Corporation, we are working hard to keep people safe and informed about the recent outbreak of COVID-19. We know that as members of the communities you serve, businesses like yours may also be experiencing unexpected challenges, and we are committed to providing as much support as possible.

Accordingly, today, we are introducing a Small Business Resource Hub. It contains recommendations and resources that can help you manage your business through disruptions and keep you and your customers connected and informed, including 5 steps you can take and implement immediately:

1.- Keep Yourself safe and informed.

Stay up to date by following credible, official sources like the World Health Organization (WHO) and your local government health department so you can respond quickly to changes that could affect you or your customers.

2.- Stay in Touch with your customers

Proactively share important information with your customers using email, your website, Facebook Page, Instagram Business Profile, or however you typically connect.

You might include information about the measures you are taking to make your premises or products safe, or how you will handle customer inquiries if there are expected shipping delays.

3.- Try Hosting Online Events

In case you need to postpone or cancel any planned events as a result of the outbreak, try hosting a webinar or organize live sessions on social channels such as Facebook or Instagram.

4.- Prepare a customer service plan

In order to be responsive and transparent with your customers during this challenging moment, prepare for incoming questions and requests. Consider drafting templated responses for your emails or set up instant-reply messages with information you expect your customers will be looking for. Connect with your customers for free in real time using Instagram Direct Messages , Messenger or setting up a WhatsApp Business profile .

5.- Provide a list of frequently asked questions [FAQs]

Prepare a list of responses for questions your customers are likely to ask, and provide as much detail and reassurance as possible in your answers. Here is an example of what an FAQ could look like:

Q: Can I cancel my order?

A: Of course, we will cancel your order. Once your order is cancelled, the spend amount from your original purchase will be refunded to your account. We look forward to doing business with you again soon.

Hopefully, this will help you.

We will update the Hub with new resources as they become available.

To learn more about how to keep people safe and informed or to discuss tips and best practices for emergency preparedness, you join our “My 90 Days Extreme Me Challenge” Facebook community and share your concerns.


Michel Ouellette JMD, ll.l., ll.m.

JMD Systemics

Systemic Strategic Planning / Crisis and Reputation Management / Regulatory Compliance Management

JMD Systemics,

A division of King Global earth and Environmental Sciences Corporation